Refund policy

Returns & cancellations

Canceling a preorder

You can cancel your preorder for a full refund before we submit your batch to the printer. For orders placed by November 15, 2026, cancellation requests received through November 15 will be accepted before production begins.

Once your batch has entered production, we cannot accept change-of-mind cancellations. This does not affect your options if your order is delayed or your rights under applicable law.

To request a cancellation, email info@myyearincolor.com with your order number.

Returning an unused planner

You may request a return within 30 days of delivery. Your planner must be unused, with no writing, coloring, or damage, and in resellable condition.

Email info@myyearincolor.com with your order number before sending your return. We’ll provide instructions and the return address.

Customers are responsible for return shipping on change-of-mind returns. Original shipping charges are not refundable for these returns. Please package the planner securely.

Damaged, defective, or incorrect items

If your planner arrives damaged, is defective, or you receive the wrong item, email info@myyearincolor.com with your order number and photos of the item and packaging.

We’ll help arrange a replacement or refund. You will not be responsible for return shipping for a damaged, defective, or incorrect item.

Refunds

After receiving and inspecting your return, we’ll email you to confirm whether it meets the return conditions. Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to display the credit.

We do not charge a restocking fee.

Delayed preorders

If we cannot ship within the promised timeframe, we’ll contact you with an updated schedule and the option to accept the delay or cancel your unshipped order for a full refund.

This policy does not limit your rights under applicable law.